Insurance & Billing
Premium One-on-One Care, Now With Out-of-Network Billing Support
At Graphene Physical Therapy, our mission has always been simple: deliver exceptional, individualized, one-on-one care that helps you move, feel, and live better. To make that care more accessible, we now offer direct out-of-network insurance billing for select plans with strong out-of-network physical therapy benefits.
This hybrid model allows you to receive the same high-quality treatment you expect from us — with potentially far less upfront cost.
How Our Hybrid Billing Model Works
We remain an out-of-network provider, but for insurance plans with strong out-of-network PT reimbursement, we now:
- Verify your benefits for free
- Bill your insurance directly
- Handle all claim submissions
- Reduce or eliminate the need for superbills
- Lower your upfront cost when benefits apply
You get the convenience of insurance billing without sacrificing the personalized, one-on-one care that defines Graphene PT.
Plans With the Strongest Out-of-Network Benefits
While we can bill many insurance plans, three consistently offer the highest reimbursement for out-of-network physical therapy:
- Aetna Choice POS II
- Cigna Open Access Plus
- United Healthcare Choice Plus
If you have one of these plans, you may qualify for substantially reduced upfront costs. Please note you may not have out-of-network benefits if you have a HMO or EPO plan.
We are also able to bill other out-of-network plans such as BCBS Anthem; reimbursement varies based on your specific benefits.
What This Means for You
Less Upfront Cost
If your plan offers strong out-of-network benefits, your insurance may cover a significant portion of your treatment.
Less Paperwork
We submit claims directly so you don’t have to manage superbills or navigate insurance portals.
More Focus on Your Recovery
You receive the same premium, one-on-one care — without the administrative burden.
How to Check Your Out-of-Network Benefits
If you’re unsure whether your plan offers strong out-of-network coverage, we can help you verify your benefits before your first visit.
Patients often ask about:
- Deductible and remaining balance
- Coinsurance for out-of-network PT
- Whether pre-authorization is required
- Annual visit limits
Our billing partner can walk you through the details so you know exactly what to expect.
What You Can Expect Before Your First Visit
- We collect your insurance information
- We verify your out-of-network benefits
- You receive clear, transparent billing information
- We get you scheduled for your initial evaluation and one-on-one treatment
After your visit, we submit claims directly on your behalf.
No surprises. No hidden fees. No rushed sessions.
Questions? We’re Here to Help
If you’d like help understanding your benefits or want to know whether your plan qualifies for direct billing, our team is happy to assist.
You can also speak directly with our billing specialist for a deeper breakdown of your coverage.